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April 28, 2009 : Archives


Persuasion IQ (The 10 Skills you need to get exactly what you want).
By: Kurt W. Mortensen

Book of the Month

Kurt Mortensen sure knows how to persuade me that he knows what he’s talking about.  He’s very persuasive -- on a number of levels.

First, he sets the context of evaluating the latent persuasive skills of an individual.  He then builds a case for making the reader incrementally build their ability to be skillful persuaders.  And follows a logical path to get to his main point.

I still feel that perhaps he’s selling a little too hard.  One of identified obstacles to being an effective persuader is “overpersuading” – with an avalanche of information – and he just about reaches that point – but doesn’t.  I figure if he’s made me a better communications trainer and communicator – he’s succeeded.

I particularly like his “Five C’s of Trust”:

  • Character
  • Competence
  • Confidence
  • Credibility
  • Congruence (words matching actions)

  Mortensen maintains quite simply, if there’s no trust, there’s no chance of persuasion.

I also like his abridged “persuasion IQ test” in the back of the book.

The chapter headings outline his simple approach to building persuasion skills – ranging from “understanding how your audience thinks” to “how to motivate yourself and others”.  And his chapter on “the secret formulas of the pros” is a useful, one-stop shopping centre for the book in brief.

Mortensen’s website has some useful checklists and tools for building persuasion skills too – check it out:  http://www.persuasioniq.com/tools.html  The AMACOM website contains useful excerpts too (see below).

If you need to make presentations at any level, this is a useful book to have on hand.  And it’s available at discounted prices.


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Rating: 4.8 Stars (out of 5)
Reference:  AMAMCOM, New York, 2008
ISBN-10:  0-8144-0993-8
Publisher’s Website: http://www.amanet.org/books/book.cfm?isbn=9780814409930&TextID=1005199

Comments? E-mail Bruce Rozenhart

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